FAQs

Is my financial information secure?

Luxe Fashion Avenue is keen to keep your financial information confidential, providing peace of mind to its customer when buying online. Payments will be accepted by secure methods of PayPal, Master and Visa cards only.

Please contact customer service for any other query or information via our “contact us

How to change or cancel your order after payment?

Customers will not be able to change or cancel the order by themselves once payment is made. You may need to contact customer service immediately. Luxe Fashion Avenue will be happy to replace the order with similar valued item. If you prefer to cancel order minor bank charges will be applied (as per bank/payment companies).

Online orders

Your order is not confirmed until the payment is processed successfully. Luxe Fashion Avenue has a right to decline an order. All orders are subject to acceptance and availability; any items in your shopping basket are not reserved and may be purchased by other customers. If required, Luxe Fashion Avenue team will notify customers with in next 48 hours for shortages and the replacements offered.